1.未付款订单的催款模板(请根据产品的自身特点对描述内容进行修改)。
Dearxxx,
WehavegotyourorderofXXXXXX.
Butitseemsthattheorderisstillunpaid.Ifthere’sanythingIcanhelpwiththeprice,size,etc.pleasefeelfreetocontactme.
Afterthepaymentisconfirmed,Iwillprocesstheorderandshipitoutassoonaspossible.
Thanks!
2.查看买方付款完成的订单后,将订单确认邮件发送给买方,并告知预期交货时间。
Hi,xxx,
Thankyouforyourpaymentforordersxxxxxxx.
Wewillbedispatchingtheseitemswithinthenext3days.
Ifyouhaveanyquestionsorproblems,contactusdirectlyforhelp.
3.填写发货通知后,通知买方现状(订单号、发货单号、运输方式及发货日期)。
Hello,xxx,
Youcanalsotrackthedeliveryofyourorderyourselfhere:
4.物流信息还没有更新超过5天,让买家再等。
Asweallknow,it’sthebusiestpartoftheshoppingseasonandthelogisticscompaniesarerunningatmaximumcapacity.
Yourdeliveryinformationhasnotbeenupdatedyet,butdon’tworry-wewillletyouknowassoonasanupdateisavailable.
Thankyouforyourpatience!
5.货物退货,换物流方式给买方发货,延长收货时间。
Duetotheoverwhelmingdemandforlogisticsthisshoppingseason,theoriginaldispatchhasfailed.
Don’tworry!Wehavealreadydispatchedyourorderwithadifferentlogisticscompany.Youcantrackthenewdeliveryofyourorderhere:
Wehavealsoextendedthetimeperiodforyoutoconfirmdelivery.
6.长时间在途,确认是否收到货物,减少买家未收到的担忧。
Ifyouhaven’treceivedyourorderyet,pleasedon’tworry.Wejustcheckedthetrackinginformationandit’sonitsway!
7.确认收货超时还有一周,但还是没有妥善投资。告知买方物流大致情况,并告知买方延长收货时间。请不要提交纠纷。
Wehavecheckedthetrackinginformationandfoundyourpackageisstillintransit.Thisisduetotheoverwhelmingdemandforlogisticsthisshoppingseason.Wehavealsoextendedthetimeperiodforyoutoconfirmdelivery.
Ifyouhaveanyquestionsorproblems,pleasecontactusdirectlyforassistance,ratherthansubmittingarefundrequest.Weaimtosolveallproblemsasquicklyaspossible!
8.客户抱怨产品质量问题(道歉,愿意配合解决问题,承诺下次购买可以打折),请根据订单的实际情况进行更改。
Dearxxx,
ButI’mstillverysorryfortheinconveniencethishasbroughtyou.IguaranteethatIwillgiveyoumorediscountstomakethisupnexttimeyoubuyfromus.
Thanksforyourunderstanding.
9.货物断货,推荐类似产品(建议大家及时下架)。
Weareverysorrythatitemyouorderedisoutofstockatthemoment.Iwillcontactthefactorytoseewhenitwillbeavailableagain.Iwouldliketorecommendsomeotheritemsofsimilarstyles.Hopeyoulikethemtoo.YoucanclickonthefollowinglinktocheckthemoutXXXXXX.Ifthere’sanythingIcanhelpwith,pleasefeelfreetocontactus.
10.推荐折扣产品。
Thanksforyourmessage.Well,ifyoubuybothoftheXXXXitems,wecanofferyouaXXX%discount.Onceweconfirmyourpayment,wewillshipouttheitemsforyouintime.Pleasefeelfreetocontactusifyouhaveanyfurtherquestions.
Thanks&Bestregards!
11.买方议价(填写希望买方购买的件数和您可以提供的折扣)。
Thankyoufortakinginterestsinouritem.I’mafraidwecan’tofferyouthatlowpriceyoubargainedasthepriceweofferhasbeencarefullycalculatedandourprofitmarginisalreadyverylimited.However,wecanofferyouaXXX%discountifyoupurchasemorethanXXXXpiecesinoneorder.Ifyouhaveanyfurtherquestions,pleaseletmeknow.
12.向买家推荐新产品(推荐圣诞/新年等节日畅销产品)。
AsChristmas/Newyear/……iscoming,wefoundXXXXXXXXXXhasalargepotentialmarket.ManycustomersarebuyingthemforresaleoneBayorintheirretailstoresbecauseofitshighprofitmargin.WehavealargestockofXXXXXXXX.PleaseclickthefollowinglinktocheckthemoutXXXXXXXXXX.Ifyouordermorethan10piecesinoneorder,youcanenjoyawholesalepriceofXXX.
Thanks.
13.货物在海关。
Wehavecheckedthetrackinginformationandfoundyourpackagehasnowarrivedatyourcountry’scustomsagency.Pleaseletusknowassoonasyourorderarrivesatyourdeliveryaddress.Ifyourpackageexperiencesanydelaysatcustoms,pleasecontactthemtoresolveanyproblems.
14.货物已签收,提醒买方确认收货。
Thetrackinginformationshowsthatyouhavereceivedyourorder!Pleasemakesureyouritemshavearrivedingoodconditionandthenconfirmsatisfactorydelivery.Ifyouhaveanyquestionsorproblems,pleasecontactusdirectlyforassistance,ratherthansubmittingarefundrequest.Weaimtosolveallproblemsasquicklyaspossible!
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毕业证样本网创作《中英文模板(14套英文邮件模板,灵活使用,帮你拿到订单)》发布不易,请尊重! 转转请注明出处:https://www.czyyhgd.com/183842.html